Frequently Asked Questions
Everything you need to know about shopping with Generations.
What is the typical shipping timeframe for domestic orders?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days depending on your location.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
Do you offer international shipping?
Yes, Generations ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How do I know what size to order?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Generations, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.