Returns & Exchanges
At Generations, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. Whether the fit isn't right or you've changed your mind, we are committed to making your exchange or refund as effortless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached and include the printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing